Terms & Conditions

These Terms & Conditions govern the use of Cloud5 Catering W.L.L services and this website, including online enquiries and Topup Card payments.

1. General

By accessing or using this website, you agree to be bound by these Terms & Conditions and any additional terms that may apply to specific services.

2. Orders & Services

• All catering and related services are subject to availability and written confirmation.
• Prices are quoted in BHD and may change without prior notice.
• We reserve the right to refuse or cancel any order in case of incorrect pricing or other valid reasons.

3. Payments & Topup Card

• Online payments are processed securely through our payment gateway partner (MPGS).
• Topup amounts are linked to the specified card number and are non-transferable.
• It is your responsibility to keep your card details and references safe.

4. Cancellations & Refunds

Our detailed refund rules are described in the Refund & Cancellation Policy page. In general, short-notice cancellations may incur charges to cover preparation and logistics costs.

5. Limitation of Liability

While we strive for accuracy and reliability, Cloud5 Catering W.L.L shall not be liable for any indirect, incidental or consequential damages arising from use of this website or our services, except where prohibited by applicable law.

6. Contact

For questions about these Terms & Conditions, please contact us at info@cloud5catering.com or call 38974055.